Terms of Use (www.annemurraycentre.com)

Welcome to the annemurraycentre.com website (the “Website”). Please read these Terms of Use carefully. These Terms of Use create an agreement between you, the user, and Anne Murray Centre, the owner of the Website. These Terms of Use govern your use of the Website and all orders placed and products provided through the Website.
Each time you use the Website, you acknowledge and signify that you have read, understood, and agreed to be bound by these Terms of Use. If you do not agree with each provision of these Terms of Use each time you use the Website, you may not use the Website.
The Anne Murray Centre Privacy Policy sets out additional terms and conditions surrounding the provision of personal information via the Website. By accepting these Terms of Use, you consent to our collection, use and disclosure of your personal information in accordance with our Privacy Policy as it then exists without any further notice or any liability to you or any other person.
These Terms of Use may change at our sole discretion at any time, and without notice by posting revised Terms of Use on the Website. You may not change, supplement, or amend these Terms of Use in any manner.
Who may use the Website
The Website may not be used by persons in jurisdictions where access to or use of the Website or any part of it may be illegal or prohibited. It is solely your responsibility to determine whether your use of the Website is lawful, and you must comply with all applicable laws. If you are under the legal age of majority in the jurisdiction in which you live and wish to purchase products online through the Website, please have a parent or legal guardian make the purchase for you.
Purchases made through the Website
It's easy to purchase products through the Website. For your convenience, we accept VISA, MasterCard, and American Express. We do not accept cheques, money orders or cash. If you would rather not use your credit card online, you can have your order processed by sending a completed order form to:
Anne Murray Centre P.O. Box 610, Springhill, Nova Scotia Canada B0M 1X0 or fax to: (902) 597-2001
We cannot guarantee that products advertised on the Website will be available when ordered or thereafter. We also reserve the right at any time to reject, correct, cancel or terminate any order for any reason whatsoever. If you order products for which the price was incorrectly displayed, we will provide you with an opportunity to place an order at the correct price. If you order products that are not available, we will notify you by email.
All prices listed are in Canadian dollars and all charges will be processed in Canadian dollars. We have provided an international currency converter, on the Website as a guideline only. Your financial institution will calculate the current exchange rate at the time your credit card transaction is processed. Applicable sales and other taxes will be added for shipments to residents of Canada and shipping charges will be added to all orders and are in addition to the prices set out on the Website. For further information on shipping and handling charges click on the following link: http://store.annemurraycentre.com/xcart/home.php
All items are shipped via airmail parcel post unless you specifically indicate in writing a different preference and we confirm that such shipping arrangements are acceptable. We will advise you of any additional costs for priority delivery service. We will use commercially reasonable efforts to deliver items as quickly as possible. Please allow two weeks to four weeks for delivery of items. We will endeavour to notify users if delivery is delayed. However, we are not responsible for delivery delays beyond our control. All items are delivered by a third party, and delivery is governed by their shipping contracts. You agree to pay all charges payable for your order. We reserve the right to limit the quantity of items that you may buy and the right not to ship to certain addresses. We also reserve the right to cancel orders at our discretion.
The advertisements on the Website are invitations for order forms, and are not offers to sell. Your properly completed and delivered order form constitutes your offer to purchase the products referenced in your order form. Your order form shall be deemed to be accepted only if and when we send you an order confirmation to your email address. The order confirmation constitutes our acceptance of your order form.
Returning products purchased online
We would be pleased to exchange defective items you purchase online through the Website or items shipped to you because of an error on our part, up to 30 days after your receive your order. Books, sheet music, CDs and DVDs in opened packages may only be exchanged for the same item. Shipping and handling (S&H) charges are non-refundable; however, we will gladly refund your original shipping cost if you are returning an item because of an error on our part, or we have determined that the product is defective.
All products (both defective and non-defective) must be returned in their original purchase condition, with the original packing material. In the event that a returned order has items missing, the order may be refused, or the value of the missing materials may be deducted from the total credit amount.
On purchases made with a credit card, the same card used to make the purchase will be credited with the refund. The credit will be made within 5 to 7 business days of us receiving and verifying the returned merchandise.
Misprints
We do our best to provide you with the most up-to-date and accurate information. In the event that a misprint or another error does occur, we reserve the right to change the prices, fees and charges regarding the products available through the Website at any time and from time to time and/or correct or cancel an order at any time, and/or edit an order to reflect the correction, and/or correct the error on the Website, in each case, without any notice or liability to you or any other person.
Using linked content and linking and framing the Website
The Website provides links to other websites. All of these other websites are independent from annemurraycentre.com, and therefore we have no control over, and no responsibility or liability for, these other websites or their contents, their privacy policies or how they treat information about their users, or their use and we advise you to check their privacy policies. We provide these links solely for your convenience. We do not sponsor or endorse any of these other websites or their content or the goods or services available through these other websites. Your use of these other websites and your dealings with the owners or operators of these other websites is at your own risk, and you shall not make any claim against us arising out of your use of any these other websites or your dealings with the owners or operators of any of these other websites.
Links to the Website without our express written permission are strictly prohibited. To request permission to link to the Website, please contact Chief Information Officer: amcentre@eastlink.com. We reserve the right to cancel and revoke any permission we may give to link to the Website at any time, for any reason, without any notice, and without any liability to you or any other person. The framing of the Website or any of its content in any form and by any method is strictly prohibited.

User-provided content
If you choose to send emails, photographs, images or other content or correspondence (written or otherwise) to the Anne Murray Centre (collectively, “Content”), you hereby acknowledge and agree that:
(a) all or any portion of the Content may be (i) posted or otherwise used on the www.annemurraycentre.com website (or any other website owned by the Anne Murray Centre;
(b) you hereby irrevocably and without limitation and throughout the universe grant to us, on a royalty free basis, all necessary rights, licenses, consents, permissions and waivers to (and to permit others to) use the content for the purposes contemplated in paragraph (a) immediately above, including, without limitation, the right and license to (and to permit others to) use, copy, reproduce, modify, adapt, edit, combine the content with any other content or works of any kind, publish, translate, distribute, perform, display and/or otherwise exploit the content or any portion thereof, by any and all means and in any and all media now or hereafter know;
(c) you shall have no right of approval over the use of the content, nor shall you be entitled to receive any compensation in respect of the use of the content;
(d) by submitting the content, you warrant and covenant to us that (i) you are the exclusive owner of all right, title and interest in and to the content, (ii) you have the full right and authority to submit the content to us, (iii) the use of the content as contemplated herein will not violate the rights of any third party and (iv) you irrevocably and without limitation waive all of your moral rights in and to the content; and
(e) YOU HEREBY RELEASE WWW.ANNEMURRAYCENTRE.COM, THE ANNE MURRAY CENTRE, THEIR SUBSIDIARIES, AFFILIATES, ASSIGNS, AGENCIES AND LICENSEES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES AND ANNE MURRAY FROM ANY AND ALL DEMANDS, LOSSES, DAMAGES, LIABILITIES, CLAIMS, AND CAUSES OF ACTION WHATSOEVER WHICH YOU OR YOUR EXECUTORS, ADMINISTRATORS OR ASSIGNS MAY NOW OR HEREAFTER MAY HAVE AS A RESULT OF ANY ACT, MATTER OR THING WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH ANY USE OR EXPLOITATION OF THE CONTENT.
Users of the Web Site may not contribute, post or transmit unlawful, defamatory, or threatening content, which would constitute or encourage criminal offenses, or violate any law. We reserve the right not to publish, or to remove, any content we deem inappropriate for any reason whatsoever and at any time, in our sole discretion.
Disclaimer
YOUR USE OF THE WEB SITE IS AT YOUR OWN RISK.
THE WEB SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AND INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE OR DURABILITY, ALL OF WHICH ARE HEREBY DISCLAIMED BY US TO THE FULLEST EXTENT PERMITTED BY LAW.
YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION TO ANY COMPUTER OR OTHER EQUIPMENT ARISING FROM, CONNECTED WITH, OR RELATING TO YOUR USE OF THE WEBSITE.
THE OPERATION OF THE WEBSITE MAY BE AFFECTED BY NUMEROUS FACTORS BEYOND OUR CONTROL. THE OPERATION OF THE WEBSITE MAY NOT BE CONTINUOUS OR UNINTERRUPTED OR SECURE. SECURITY AND PRIVACY RISKS CANNOT BE ELIMINATED.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE MAKE NO REPRESENTATION, WARRANTY OR CONDITION THAT: (I) THE WEBSITE WILL BE COMPATIBLE WITH YOUR COMPUTER AND RELATED EQUIPMENT AND SOFTWARE; (II) THE WEBSITE WILL BE AVAILABLE OR WILL FUNCTION WITHOUT INTERRUPTION OR WILL BE FREE OF ERRORS OR THAT ANY ERRORS WILL BE CORRECTED; (III) THE INFORMATION AVAILABLE ON OR THROUGH THE WEBSITE WILL BE ACCURATE, COMPLETE, SEQUENTIAL, OR TIMELY; (IV) THE USE OF THE WEBSITE, INCLUDING THE BROWSING AND DOWNLOADING OF ANY INFORMATION, WILL BE FREE OF VIRUSES, TROJAN HORSES, WORMS OR OTHER DESTRUCTIVE OR DISRUPTIVE COMPONENTS; OR (V) THE USE OF THE WEBSITE WILL NOT INFRINGE THE RIGHTS (INCLUDING INTELLECTUAL PROPERTY RIGHTS) OF ANY PERSON. WE DISCLAIM ANY AND ALL LIABILITY REGARDING SUCH MATTERS TO THE FULLEST EXTENT PERMITTED BY LAW.
WE WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY LOSS OF USE, LOSS OF PRODUCTION, LOSS OF INCOME OR PROFITS (ANTICIPATED OR OTHERWISE), LOSS OF MARKETS, ECONOMIC LOSS, SPECIAL, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE OR PUNITIVE DAMAGES, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LAW OR EQUITY, ARISING FROM, CONNECTED WITH, OR RELATING TO THE USE OF THE WEBSITE BY YOU OR ANY OTHER PERSON, AND REGARDLESS OF ANY NEGLIGENCE OR OTHER FAULT OR WRONGDOING BY US OR ANY PERSON FOR WHOM WE ARE RESPONSIBLE, AND NOTWITHSTANDING WE MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES BEING INCURRED BY YOU OR ANY OTHER PERSON.
The exclusion of certain warranties and the limitation of certain liabilities is prohibited by legislation in some jurisdictions. Such legislative limitations may apply to you.
Limitation of liability
IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU OR ANY OTHER PERSON FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, AND COSTS, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LAW OR EQUITY, AND REGARDLESS OF ANY NEGLIGENCE OR OTHER FAULT OR WRONGDOING BY US OR ANY PERSON FOR WHOM WE ARE RESPONSIBLE, EXCEED $25 (CDN) OR THE AMOUNT YOU PAID FOR ANY PRODUCT PURCHASED THROUGH THE WEBSITE, WHICHEVER IS LESS.
Termination of your use of the Website
If you breach any provision of these Terms of Use, you may no longer use the Website.
We may at any time and for any reason, with or without cause, and in our sole discretion, immediately suspend or terminate (in whole or in part) your permission to use the Web Site, all without any notice or liability to you or any other person.
If your permission to use the Website is terminated for any reason, these Terms of Use will continue to apply and be binding upon you in respect of your prior use of the Website and your purchases of product through the Website and anything connected with, relating to or arising from those matters.
Contests
From time to time we may make contests available to users of the Website and others. All contests are governed by these Terms of Use and the applicable contest rules.
If you participate in any contest on the www.annemurraycentre.com website, you consent to the collection, use and distribution of your information by us for the purposes of running the contest, announcing the winner of the contest, to ship prize(s) and to publish the entire submission or excerpts from an entry without any compensation to the entrants.
YOU HEREBY RELEASE WWW.ANNEMURRAYCENTRE.COM, THE ANNE MURRAY CENTRE, THEIR SUBSIDIARIES, AFFILIATES AND AGENCIES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES AND ANNE MURRAY FROM ANY AND ALL RIGHTS, DEMANDS, LOSSES, DAMAGES, LIABILITIES, CLAIMS, AND CAUSES OF ACTION WHATSOEVER WHICH YOU MAY NOW OR HEREAFTER BE ENTITLED TO ASSERT, INCLUDING, BUT NOT LIMITED TO, DEATH, INJURY, LOSS OF ENJOYMENT OR OTHER HARM OR LOSS OF ANY NATURE WHATSOEVER CAUSED BY, CONTRIBUTED TO, RELATING TO OR ARISING OUT OF ANY CONTEST OR ANY PRIZE AWARDED TO YOU IN CONNECTION WITH ANY CONTEST.
By participating in a contest through the Website, you signify your agreement and acceptance of these Terms of Use and the applicable contest rules.

Trade-mark and copyright information

Product and company names and logos appearing on the Website may be registered or unregistered trade-names, trade-marks and service-marks of their respective owners. Any use of the trade-names, trade-marks, service-marks and logos (collectively "Marks") displayed on the Website is strictly prohibited. Nothing appearing on the Website or elsewhere shall be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any Marks displayed on the Website.
The Website and all information and content (in text, graphical, video and audio forms), images, icons, software, design, applications and other elements available on or through the Website are the property of the Anne Murray Centre and others, and are protected by Canadian and international copyright, trade-mark, and other laws. Your use of the Website does not transfer to you any ownership or other rights in the Website or its content. You may only use the Website in the manner described specifically in these Terms of Use.
The Website may not be used for any purpose not expressly permitted by these Terms of Use. The Website may not be copied, imitated, reproduced, republished, uploaded, posted, transmitted, modified, indexed, catalogued, or distributed in any way, in whole or in part, without our express prior written consent. You may not use any of the software that is used in the operation of the Website except while you use the Website. You may not reproduce, copy, duplicate, sell, or resell any part of the Website. You may print or download the pages of the Website for your personal use provided that you do not modify any of the Website pages or other content and you do not remove or alter any visible or non-visible identification, marks, notices, or disclaimers.
All text, images and sound © Anne Murray Centre 2007, all rights reserved.
Language
The parties have expressly requested and required that this agreement and all other related documents be drawn up in the English language. Les parties conviennent et exigent expressement que ce contrat et tous les documents qui s'y rapportent soient redigés en anglais.
Contact information
If you have any questions regarding these Terms of Use or the Website generally, please contact annemurraycentre.com at amcentre@eastlink.ca.
Governing law
These Terms of Use, your use of the Website (including all products purchased through the Website), and all related matters are governed solely by the laws of the Province of Nova Scotia and applicable federal laws of Canada, excluding any rules of private international law or the conflict of laws which would lead to the application of any other laws. The United Nations Convention on Contracts for the International Sale of Goods will not apply to transactions completed pursuant to the Website.
Any dispute with you or any other person arising from, connected with or relating to the Website, these Terms of Use or any related matters must be resolved before the courts of Nova Scotia sitting in the City of Halifax, Nova Scotia Canada, and you hereby irrevocably submit and attorn to the original and non-exclusive jurisdiction of those courts in respect of any such dispute or matter.
If any provision of these Terms of Use shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of anyremaining> provisions.

www.annemurraycentre.com Privacy Policy

This policy explains how we at the Anne Murray Centre, collect, use, disclose and safeguard the personal information you provide to us. By providing personal information to us, you signify your consent to our collection, use and disclosure of your personal information in accordance with this privacy policy.
If you have any questions about these practices and policies, please email us at amcentre@eastlink.ca. Please also see our Terms of Use.
Information Collection, Use and Disclosure
Anne Murray Centre, the legal owner of www.annemurraycentre.com respects your personal privacy. We appreciate your concern about your personal information, and believe ensuring the security of your personal information is an important part of our job. We strive to protect any personal information you give to us via the annemurraycentre.com website (address, name, email address, etc.) and as such, we will not collect, use, and/or disclose your personal information without first obtaining your consent to do so.
For purposes of this privacy policy, "personal information" shall mean any information that can identify an individual directly or through other reasonably available means. Personal information will not include an individual's business address or business telephone number.
Basic Principles of Handling Your Personal Information:
As part of our commitment to treat your personal information with respect, we operate in accordance with the following ten principles (the "Principles"):
Principle 1 – Accountability
Principle 2 - Identifying Purposes
Principle 3 – Consent
Principle 4 - Limiting Collection
Principle 5 - Limiting Use, Disclosure and Retention
Principle 6 – Accuracy
Principle 7 - Safeguarding Customer Information
Principle 8 – Openness
Principle 9 - Customer Access
Principle 10 - Handling Customer Complaints and Suggestions
Principle 1 – Accountability
We will maintain and protect the personal information under our control. We have designated an individual or individuals who is/are accountable for compliance with the Principles.
Principle 2 - Identifying Purposes
The purposes for which personal information is collected by us will be identified to you before or at the time the information is collected.
Principle 3 – Consent
Except where required or permitted by law, your informed consent is required for our collection, use or disclosure of your personal information.
Principle 4 - Limiting Collection
The personal information collected by us shall be limited to those details necessary for the purposes identified to you.
Principle 5 - Limiting Use, Disclosure and Retention
We will only use or disclose your personal information in accordance with the purposes for which it was originally collected unless you have otherwise consented, or when it is required or permitted by law. We will retain your personal information only for so long as is required to fulfill the purpose for which it was collected or as required by law.
Principle 6 – Accuracy
We shall make every reasonable effort to ensure your personal information is maintained in an accurate, complete and up-to-date form.
Principle 7 - Safeguarding Customer Information
We shall utilize no less than industry standards security safeguards to protect your personal information.
Principle 8 – Openness
You are entitled to a copy of our privacy policy. If you are unable to print off a copy of this privacy policy from our website, we would be more than happy to provide a hard copy of this privacy policy to you. If you have any questions regarding this privacy policy, we are more than happy to discuss them with you.
Principle 9 - Customer Access
Upon your request, we shall inform you of: (i) the type of personal information we have collected from you; (ii) how we have used your personal information in the past, and how we may use your personal information in the future; and (iii) whether or not we have disclosed your personal information to any third parties (and, if so, to whom). Individuals may verify the accuracy and completeness of their personal information, and, if warranted, may request that it be amended.
Principle 10 - Handling Customer Complaints and Suggestions
Customers may direct any questions or enquiries with respect to the Principles or about our information handling practices by contacting:
Chief Information Officer
Anne Murray Centre
PO Box 610, Springhill, Nova Scotia BOM 1X0
Email: amcentre@eastlink.ca
Purpose for Collection:
Prior to collecting information from you, we will always inform you of the purpose(s) for which we are collecting such information. Generally speaking, the following are the main purposes for which we collect personal information:
We may collect and use your personal information in order to complete transactions that you request and to ship to you the merchandise, if any, that you have purchased. We may also use the information to contact you regarding your order.
We use personal information, your e-mail or mailing address to reply to e-mails and questions or requests you send to us.
If you place an order online, we only request the information needed to complete the processing of your orders and billing. We also share our users' personal information with our affiliates, outside shipping companies and credit card processing companies in order to bill and ship your order, but we do not provide any more information than necessary for these purposes.
We may use emails and other correspondence (or pieces thereof) and/or images given to us, on our website and for publicity purposes.
We also use the personal information you have provided to us to communicate with you and safeguard your interests. We will send you important notices, and respond to any special needs or enquiries you may have. We may also send you information about other products and services in which we believe you may be interested.
We only use personal information for the purposes that we have disclosed to you. If for any reason your information is required to fulfill a different purpose, we will obtain your consent before we proceed.
Types of Information We Collect:
The type of personal information we may ask for depends on and is related to the reason (or purpose) such personal information was provided to us. For instance, we will ask you for your name, address and credit card details in order to ship a music purchase and process payment. In addition to the foregoing, the following is a description of the type of personal information that we may ask for:
E-mail or return address information in order to respond to a query and forward any information and material requested.
Name, address and e-mail address when entering a competition in order to advise the winner(s) and ship prize(s).
The choice to provide us with your personal information is always yours. However, your decision to withhold particular information may result in limiting our ability to provide you with the products you requested.
Emails Sent Via the annemurraycentre.com website:
As alluded to above, if you choose to send an email via the www.annemurraycentre.com website you consent to having that email, or excerpts thereof posted on the www.annemurraycentre.com without any compensation to you. In addition, by emailing and/or sending images over the www.annemurraycentre.com website, you are consenting to having such emails and/or images used in publications worldwide without any compensation to you.
You shall have no right of approval, no claim to any compensation, and no claim arising out of the use, alteration, distortion or illusionary effect or use in any composite form of my name or address. YOU UNDERSTAND AND AGREE THAT THIS IS A COMPLETE RELEASE AND DISCHARGE OF ALL YOUR CLAIMS AND RIGHTS AGAINST WWW.ANNEMURRAYCENTRE.COM, THE ANNE MURRAY CENTRE, THEIR SUSDIARIES, AFFILIATES, ASSIGNS, AGENCIES AND LICENSEES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES AND ANNE MURRAY AND ADVERTISING AND PROMOTION AGENCIES, AND THAT NO ACTION WILL BE TAKEN BY YOU OR ON YOUR BEHALF WITH RESPECT TO ANY SUCH CLAIMS OR RIGHTS, IT BEING UNDERSTOOD THAT THIS RELEASE SHALL BE BINDING UPON YOUR HEIRS, EXECUTORS AND ADMINISTRATORS.
Contests:
By completing the entry form for any and all contests on the www.annemurraycentre.com website, all entrants consent to the collection, use and distribution of their personal information by us for the purposes of running the contest, announcing the winner of the contest on the website, to ship prize(s) and to publish online the entire/excerpts from an entry without any compensation to the entrants.
Personal information (such as home telephone number, age and home address), collected by us through your entering the contest, may be stored by us for up to one year after the end of the contest.
YOU HEREBY RELEASE WWW.ANNEMURRAYCENTRE.COM, THE ANNE MURRAY CENTRE, THEIR SUBSIDIARIES, AFFILIATES AND AGENCIES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES AND ANNE MURRAY FROM ANY AND ALL RIGHTS, DEMANDS, LOSSES, DAMAGES, LIABILITIES, CLAIMS, AND CAUSES OF ACTION WHATSOEVER WHICH YOU MAY NOW OR HEREAFTER BE ENTITLED TO ASSERT, INCLUDING, BUT NOT LIMITED TO, DEATH, INJURY, LOSS OF ENJOYMENT OR OTHER HARM OR LOSS OF ANY NATURE WHATSOEVER CAUSED BY, CONTRIBUTED TO, RELATING TO OR ARISING OUT OF THE CONTEST OR ANY PRIZE AWARDED TO YOU IN CONNECTION WITH THE CONTEST.
www.annemurrarycentre.com website:
When you visit our web site, information is not collected that could identify you personally unless you choose to provide it voluntarily. You are welcome to browse the web site at any time anonymously and privately without revealing any personal or financial information about yourself.
Cookie Use
Depending on how you have configured your browser, when you shop at our web site we use cookies. Cookies are small pieces of data, which are stored on your computer to allow your web browser to remember something about our web site. However, the information they retain only identifies the path that someone using one computer takes through our site. No information that makes a user personally identifiable is retained in any cookie.
When Information May be Disclosed to Outside Parties:
The following are the limited instances where we may disclose your personal information to third parties:
to our affiliates and related parties to complete purchase orders and/or to respond to requests made by you.
to investigate potentially fraudulent or questionable activities regarding your merchant account(s) or the use of our services;
to offer you related products and services that might benefit you;
in anticipation of and in the course of an actual or potential sale, reorganization, consolidation, merger or amalgamation of our business; and
when required or permitted by law.

The type of information we are legally required to disclose may relate to criminal investigations or government reporting requirements. In some instances such as a legal proceeding or court order, we may also be required to disclose certain information to authorities. Only the information specifically requested is disclosed and we take precautions to satisfy ourselves that the authorities which are making the request have legitimate grounds to do so.
We reserve the right to co-operate with local, national, or international law enforcement or other authorities in the investigation of improper or unlawful activities and this may require the disclosure of personal information. If such an investigation requires disclosure of personal information kept in our records, we may be required by law to cooperate. We also reserve the right to report improper or unlawful user activities on our site, which may require the disclosure of personal information relating to those individuals conducting such improper or unlawful activities.
There are some situations where we are legally permitted to disclose personal information such as employing reasonable and legal methods to enforce our rights or to investigate suspicion of illegal activities.
Except as specifically provided for in this privacy policy, we do not disclose any personal information to third parties.
Our Employees and your Personal Information:
In the course of daily operations, access to private, sensitive and confidential information is restricted to authorized employees who have a legitimate business purpose and reason for accessing it. For example, when you call us, our designated employees will access your information to verify who you are and to assist you in fulfilling your requests.
As a condition of their employment, all of our employees are required to abide by the privacy standards we have established. Employees are informed about the importance of privacy and they are required to abide by the Principle surrounding the information handling practices enumerated herein.
Unauthorized access to and/or disclosure of personal information by one of our employeesis strictly prohibited. All employees are expected to maintain the confidentiality of personal information at all times and failing to do so will result in appropriate disciplinary measures, which may include dismissal.
How We Safeguard Your Information:
We use industry standard technologies and maintain current security standards to ensure that your personal information is protected against theft, loss, unauthorized access, disclosure, inappropriate alteration or misuse.
Electronic customer files are kept in a highly secured environment with restricted access. Paper-based files are stored in locked filing cabinets. Access is also restricted.
We manage our server environment appropriately and our firewall infrastructure is strictly adhered to. Our security practices are reviewed on a regular basis and we routinely employ current technologies to ensure that the confidentiality and privacy of your information is not compromised.
Any personal information you provide to annemurraycentre.com for the purchase of merchandise is exchanged on a secure server. We use one of today's most advanced security systems, the Secure Sockets Layer (SSL) protocol, to encrypt, or encode, information you send to us in the order process. The encryption process protects your information, such as your credit card number, billing and shipping information by scrambling it before it is sent from your computer. Only once we receive your information is it decoded, and we make all reasonable efforts to ensure its security on our own systems.
Warning: e-mail is not a secure means to send personal information, as it is not encrypted. We strongly encourage you to use our secure ordering process when ordering online. While we make many efforts to ensure the security of your personal information, because of the nature of data transmission over the Internet, we cannot guarantee it and you transmit your personal information to us at your own risk.
Accessing and Amending Your Information:
You have the right to access, verify and amend the information held in your personal files. You may access and verify any of your information by mailing our customer contact centre at amcentre@eastlink.ca or by writing to:
Chief Information Officer
Anne Murray Centre
PO Box 610, Springhill, Nova Scotia
BOM 1X0
To help us keep your personal information up-to-date, we encourage you to amend inaccuracies and make corrections as often as necessary. Despite our efforts, errors sometimes do occur. Should you identify any incorrect or out-of-date information in your file(s), we will make the proper changes. Where appropriate, we will communicate these changes to other parties who may have unintentionally received incorrect information from us.
Questions, Concerns and Complaints:
If you have a question about the privacy policies stated on this site, e-mail us at amcentre@eastlink.ca by writing to the address below. If you have a concern or complaint about privacy, confidentiality, our employees or service suppliers, please contact:
Chief Information Officer
Anne Murray Centre
PO Box 610, Springhill, Nova Scotia
BOM 1X0
Email: amcentre@eastlink.ca
Before we are able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavour to respond within an appropriate timeframe.
Updating this Privacy Policy:
Any changes to our privacy policy and information handling practices will be acknowledged in this policy in a timely manner. We may add, modify or remove portions of this policy when we feel it is appropriate to do so. You may determine when this policy was last updated by referring to the modification date found at the bottom of this privacy policy.
Web Sites Governed by this Privacy Policy:
The web site that are governed by the provisions and practices stated in this privacy policy is www.annemurraycentre.com
The www.annemurraycentre.com web site may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave the www.annemurraycentre.com web site. Additionally, we are not responsible for the privacy practices employed by other third party web sites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.
PRIVACY POLICY CHANGES
We reserve the right to modify, alter or otherwise update this Privacy Policy at any time, so we encourage you to review this policy from time to time. Changes to this privacy policy are effective at the time they are posted and your continued use of our sites after posting will constitute acceptance of, and agreement to be bound by, those changes.